An AI seller should help, not improvise. SellerChat answers only from the client's website and knowledge base, routes
anything uncertain to a human, and we keep our own claims honest, because trust is what makes an AI seller useful.
The AI answers from the client's own site and knowledge base, not from the open internet and not from guesswork.
When a question is outside what it knows, it gathers details and hands the visitor to a person instead of inventing an answer.
It never promises something the business does not offer, no made-up features, terms or availability.
We avoid guarantees we cannot back and certification claims we have not earned. Softer, true language over hype.
An assistant that bluffs an answer can do more damage than no assistant at all, especially for regulated businesses.
That is why staying grounded, knowing its limits and handing over to a human are core to how SellerChat works on every plan, not an optional extra. Visitors only ever hear what the business can actually stand behind.
Honest about limits
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